AI Summit Kitzbühel

PROGRAM 2026

Below you’ll find the full program of the AI Summit Kitzbühel 2026: designed for professionals driving the future of AI. The AI Summit Kitzbühel 2026 offered a focused program with leading keynotes, hands-on masterclasses and in-depth sessions. 

Connect. Reflect. Learn. Move forward.

Program Day 1: Wednesday, 17.06.2026

Mountain Stage

09:15
15 min

Welcome to Kitzbühel
@ Mountain Stage

09:30
25 min
AGENTIC AI:
Entering the era of accelerated business innovation
Avdyl Haxhaj, IBM Consulting
10:00
25 min

Driving Transformation and Shaping the Future
Dirk Häußermann, SAP & Thomas Buck, ZF Group 

10:30
30 min

Coffee Break ☕

11:00
25 min

Vision & Hearing Go AI
Katja Gross, Fielmann

11:30
25 min

Panel Talk
How Leaders Unlock the Human Operating System to Scale AI
featuring Dr. Margarete Schramböck, Dr. Ralf Belusa (BORA, Phoenix Pharma SE), Fabian Stenzel (Wuestenrot Group)
12:00
90 min

Lunch Break 🍽️

13:30
25 min
Beyond GenAI: The Rise of Real AI
Chris Boos, AI Entrepreneur

14:00
25 min

The Future of CX in an AI World
Matthias Göhler, Zendesk

14:30
25 min

SPOTLIGHT: Industrial AI
From Industrial Reality to Intelligence that Works
Christoph Knogler & Sulejman Ganibegovic, KEBA Group/Digital

15:00
25 min

AI Voicebots in Practice
How Agentic Communication Turns Incoming Requests into Resolved Outcomes
Stefania Popa & Yasin Kizilhan, NFON
15:30
30 min

Coffee Break ☕

16:00
25 min

How Semperit and NEOALP turn humanoid robotics into a real shopfloor pilot
Christian Tauber, NEOALP & Wolfgang Fischer, Semperit

16:30
25 min

🇩🇪 Rethinking Service Processes: How Rossmann Successfully Deployed ServiceNow and Now Assist
Lena Eckroth & Alexander Blanckarts, Rossmann

Masterclass

11:00
60 min
From Pilot to Profit
How AI Really Scales
Marie-Sophie Kames-Klingenbrunner & Heramb Velankar, IBM iX  
12:00
90 min

Lunch Break 🍽️

13:30
60 min

Moving Beyond Productivity: How Enterprise AI Creates Organizational Impact
Florian Kunzke, SAP

14:45
45 min

From Fiction to Reality – Agentic Enterprise done Right
Thomas Egeling, Salesforce

15:30
30 min

Coffee Break ☕

16:00
45 min

What Could Possibly Go Wrong? AI Infrastructure Edition
Thomas Kitzler & Markus Warg, AMBER AI; Florian Schorn, TD Synnex

16:50
30 min

Ready for Every Customer Service Peak In 5 Weeks
Your Proven Toolkit to Build AI-Powered Service Resilience
Rubiot Gane, OBJECT & Björn Bender, Zendesk

17:25
30 min

Top‑Down vs. Bottom‑Up
How Hugo Boss and adidas Scale AI Adoption with Microsoft Copilot
Judith Andrä, Communardo Smart Work; Andreas Metz, Hugo Boss; Jürgen Freygang, adidas

Deepdive

11:00
60 min

Accelerating outcomes and driving business value with AI Assistants
Stephan Fuehrer, SAP

12:00
90 min

Lunch Break 🍽️

13:30
30 min

Build, Buy or Partner? Winning the IDP Race
Stephan Mayer, Tungsten Automation & Stefan Palmberger, Smartcap

14:05
30 min

Supercharging a large insurer with AI automations
by Insynaps

14:45
45 min

Beyond the Bot: Scaling Enterprise Customer Service with AI Agents
by xenogent & NiCE Cognigy

15:30
30 min

Coffee Break ☕

16:00
60 min

Build the AI-ready data foundation with OpenRAG,
OpenSearch and Real-Time Context Engine
Jan Forster & Olaf Hahn, IBM

17:00
30 min

AI IS READY – ARE YOU? Navigating the Pitfalls of AI Scaling
Fabian Benusch, Tom Pauly, Oliver Karalus, compeople

17:30
30 min

How B2B Leaders Can Use AI to Turn Real Business Signals into High-Signal LinkedIn Content
Denis Panjuta, LinThority

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Expo Area

From 09:00–17:00

In the Expo Area, selected partners showcase AI solutions and real-world applications. Our Expo Chalets invite guests to explore technologies and exchange ideas, while Glass Pagodas by IBM and Almato will host smaller expert sessions and round tables.

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Opening Get Together 🍸

From 18:00–23:00 All guests invited

Opening Get Together on the first evening of the summit.

🔹 What to expect: Drinks & small bites included | DJ playing on mountain stage | Networking with guests & partners | Sunset over the Alps

🔹 Access: The Hahnenkamm cable car, operated by KitzSki, runs until 23:00 for AI Summit attendees.

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Program Day 2: Thursday, 18.06.2026

Mountain Stage

09:00
25 min

Recipe to reinvent Enterprises
AI Control, not AI Chaos
Hartmut Müller & Timo Weber, ServiceNow

09:30
25 min
Stop Experimenting. Start Transforming: Leading the Agentic Enterprise
Uli Irnich, Salesforce
10:00
25 min
Innovation scales at the speed of translation: It all begins in your tech team.
Sarah Elßer, Tech Well Told & Stefan Heitz, Bosch
10:30
30 min

Coffee Break ☕

11:00
25 min

From the Streif to the Boardroom: High-Speed AI with Zero Wipeouts
Marielle Ehrmann, SAP

11:30
25 min

Technology | Sovereign AI
What if staying in control was your biggest AI advantage?
Dr. Lisa Precht, IBM

12:00
25 min

5 Layers, 1 Factory: The Reality Behind AI Infrastructure
Markus Warg, AMBER AI

12:30
90 min

Lunch Break 🍽️

14:00
90 min

KI in der Realität:
🇩🇪 Panel mit Markus Lanz: Wer liefert – und wem können wir vertrauen?
featuring Christine Rupp (IBM), Andreas Wagner (SAP), Stefanie Hirschmann (Borealis), Christoph Knogler (KEBA), Khaled Bagban (Metro) 

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15:30
30 min

Coffee Break ☕

16:00
25 min

AI, Creativity and the Aura of Artwork
Paul Elvers, Funke

16:30
25 min

From Pilot to Impact: Making AI for Good Work at Scale
Bernhard Kowatsch, UN World Food Program

Masterclass

09:00
30 min

Hidden Barriers and How to Remove Them
The Dirty Secret of Enterprise AI
Stephan Mayer, Tungsten Automation & Stefan Palmberger, Smartcap

09:30
60 min

Innovation Without Loss of Control
How Trustworthy AI Creates Sustainable Business Impact
Daniel Holzner, uptoIP GmbH & Tanja Bächle, IBM Austria
10:30
30 min

Coffee Break ☕

11:00
45 min

From Black-Box AI to Accountable Decisions
Daniel Diekert, ALMATO, Sebastian Koch, valantic

11:45
45 min

The Reality Check: 🇩🇪 Scaling, Ownership, and Governance in Practice
Panel with Jacqueline Steigerwald (DVAG), Niklas Nussbaum (Fonds Finanz), Oliver Karalus & Fabian Benusch (compeople)

12:30
90 min

Lunch Break 🍽️

14:00
60 min

From Process to PoC in 60 Minutes – with IBM Enterprise Advantage
Laureen Korn, IBM Consulting

15:00
30 min

Becoming Frontier: From AI Experiments to AI‑Run Business
Florian Deter & Bastian Bahnemann, Microsoft

15:30
30 min

Coffee Break ☕

16:00
60 min

How SAP Customer Frutura Roots AI in a Tangible Way
Janina Stromberger, SAP & Michaela Käfer, Frutura

Deepdive

09:00
30 min

From Systems of Record to Systems of Action
Reinventing ERP for the Age of Agentic AI
Michael Harnisch, BCG

09:30
60 min

SAP Business AI Speedrun: Beating the AI Adoption Boss
Christian Glück, SAP

10:30
30 min

Coffee Break ☕

11:00
45 min

Move Fast, Stay in Control
Navigating the Four Layers of the Agentic Enterprise Speakers
Uli Irnich, Salesforce & Omar Nino El Agrebi, IBM iX

11:45
45 min

The Gateway Hardware to Enterprise AI
Florian Schorn, TD Synnex & Thomas Kitzler, AMBER AI

12:30
90 min

Lunch Break 🍽️

14:00
45 min

Data is everywhere. Context is not.
Stefan Dreher, ALMATO & Dr. Edeltraud Leibrock, Roland Berger

14:50
30 min

Crafted Together: Tailored AI Gear for Every Customer & Employee Service Journey
Jade Amah, OBJECT & Andreas Ackermann, Zendesk

15:30
30 min

Coffee Break ☕

16:00
60 min

Efficiently from business need to production
IBM Bob – the coding partner in action
Jan Forster, IBM Deutschland & Olaf Hahn, IBM Österreich
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Expo Area

From 09:00–17:00

In the Expo Area, selected partners showcase AI solutions and real-world applications. Our Expo Chalets invite guests to explore technologies and exchange ideas, while Glass Pagodas by IBM and Almato will host smaller expert sessions and round tables.

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AMBER Logo white transparent
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INSYNAPS_Logo1_White
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NiCE_Cognigy_white&blue logo
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VIP Party at Rosi’s Sonnbergstuben

From 19:00–01:00 Gold ticket holders ONLY

An exclusive evening in one of Kitzbühel’s most iconic alpine locations, bringing together selected guests for a unique networking experience.

🔹 What to expect: BBQ & drinks included | Live music | Networking with industry leaders | XXXL Kaiserschmarrn

🔹 Access: Exclusive to Gold ticket holders, partners & speakers (limited to 150 guests). Shuttle service to partnering hotels will be provided. 

Markus Lanz at the AI Summit Kitzbühel 2026

Leading the Discussion

One of Germany’s most renowned television hosts, Markus Lanz brought his signature style to the Hahnenkamm on June 18, 2026 – sharp, direct, and unsparing.
Known for complex conversations with clarity and depth through his long-running talk show on ZDF, Lanz moderated a high-level panel discussion with leaders from IBM, SAP, Borealis, KEBA and Metropressing them on who is actually delivering on AI, and who can be trusted.

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AI SUMMIT KITZBÜHEL 2027

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